At Oraiva Beauty School (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.oraiva.com) or use our services. By accessing our website or enrolling in our courses, you agree to the practices described in this policy.
1. Information
a. Personal Information
We collect personal information directly from you when you:Create an account or register for a course.Make a payment for course access.Contact us for support or submit feedback.Personal information may include:Full name, email address, phone number, and address.Payment details such as billing information.
b. Usage Information
We collect non-personally identifiable information to improve user experience, including:Browser type, device type, operating system, and IP address.Pages viewed, time spent on the website, and navigation patterns.Data collected through cookies, which you can control in your browser settings.
c.Voluntary Information
Additional information you provide through surveys, forms, or interactions with our support team.
2. How We Use Your Information
The information we collect is used to:
1. Process transactions and provide access to purchased courses.
2. Send important communications, such as payment confirmations and course access details.
3. Respond to inquiries and provide customer support.
4. Improve our website, services, and course offerings.
5. Notify you of promotions, updates, or changes to our services.
3. Data Protection and Security
We use advanced security measures, including data encryption and secure servers, to protect your information. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security. You acknowledge that sharing data over the internet carries inherent risks.
4. Sharing of Information
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share information in the following circumstances:
1. Payment Processing: With Razorpay or other trusted payment gateways to process transactions.
2. Legal Compliance: To comply with legal requirements or respond to lawful requests by public authorities.
3. Business Operations: With service providers who assist us in running our business (e.g., hosting providers, IT services).
5. Cookies Policy
Cookies are small text files stored on your device to enhance your browsing experience. We use cookies to:Track website performance and user interactions.Personalize content and improve functionality.You can disable cookies in your browser settings, but doing so may limit certain features of our website.
6. Updates to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be communicated through updates on our website.
For any questions, please contact us at helporaiva@gmail.com.